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Major challenge of a ch...

The nurse asked the patient what was the largest challenge she faced now that she was diagnosed with diabetes. Her response, “Having a doctor who listens.” Her largest challenge was not fear. Not self-care skills. Not worry about what the future holds. It was having a...

A simple change to impr...

Research shows the most efficient and effective way to teach is to first assess what the learner knows, individualize teaching to meet the needs of the learner, and evaluate understanding with teach back. Too often, we jump into teaching without assessment, skipping this most essential...

Do your patients know w...

One thing health care professionals need to understand: Patients don’t expect to become patients. They did not study for the role. And we, who work in health care, know the system well. We are so immersed, that we forget to others it is a foreign land and culture. So we complain...

“Diabetes has rui...

“Diabetes has ruined my life,” said the patient. Wow. I felt sad for him. It’s a chronic illness. His life is ruined. Yet he was sitting there, robust and articulate. Why was he feeling so helpless and hopeless? The best way to respond to a statement like this...