Recent Comments
  • NoTime_author: Indeed. Phoenix Children's Hospital is looking into adaptin...
  • Gretchen Serafin: This concept could be applied to adult patients also- we use...
  • NoTime_author: Good point! Indeed, doctors often tell patients to bring a ...
  • Florence Harvey: What if doctors recommend Patients bring a Scribe to any app...
  • NoTime_author: Thank you! Yes, of course any video of mine that is on the ...

You’re asking the wro...

I was on a Twitter conversation yesterday about patient education, using the hashtag #hcsm for Healthcare Communications Social Media. Some things can’t be said in 140 characters, so here’s my follow-up. One person asked the question: Do we have the time to teach patients? If...

Because it’s your job...

It has come to my attention that there are still a few hospital administrators and leaders who do not see the point in funding or supporting patient education in their organizations or systems. This is directed to you. I have the luxury of honesty because I don’t work for you. In...

Missing the point of pa...

The nurse spent a lot of time looking for a patient education handout on the diagnosis. She couldn’t find it in the usual places. The surgery was done and the patient was going home today. “The patient is anxious,” she said, “and I find giving them a handout...

Inspiring behavior chan...

“What’s the point?  Now that diabetes is on my permanent record, there’s nothing I can do.” This woman was diagnosed with type 2 diabetes in her early 60s, when she did not have health insurance.  Then she tried to get health insurance and discovered her diabetes was a pre-existing...