Effective communication contributes to health equity

Have you been frustrated by the diversity of your patients lately? Do they seem culturally, economically, and educationally different than in the past? Do they even speak the same language as you?

How can you provide health care equity to such a diverse population? If you feel a little more knowledge and skills might help, here’s a place to start.

First, watch this video:

Then, consider taking the free online course in Effective Communication Tools for Healthcare Professionals at
http://www.hrsa.gov/publichealth/healthliteracy/index.html

Or look for specific information from the Health Resources and Services Administration (HRSA) page on Culture, Language, and Health Literacy:
http://www.hrsa.gov/culturalcompetence/index.html

The video states the number of people who speak a language other than English at home grew by 140% in the last 3 decades. We have a lot to keep up with if we are to effectively deal with health disparity, quality, safety, and civil rights issues relating to health care in the United States today.

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