“I’m only r...

“I’m only responsible for what I say, not what you understand.” Really? Does this apply to health care providers? To communicate means to succeed in conveying one’s ideas or in evoking understanding in others. Isn’t it our responsibility to evoke understanding?...

Current Resources on He...

“Nearly 9 out of 10 adults have difficulty using the everyday health information that is routinely available in health care facilities, retail outlets, media, and communities.” (U.S. Department of Health and Human Services, 2011) “Health literacy is the ability to...

“I don’t wa...

“I don’t want my stuff dumbed down. All my patients understand this!” “This handout has worked for me for 25 years, and it doesn’t need changing.” I confess, when I hear reactions like this I wonder: Is this health care professional specializing...

It’s about the money:...

I just read a great quote from a doctor: “most of what is done in the name of patient education is a waste of everybody’s time and money” (Spaeth, 2011). There’s a good chance you know a health care provider who thinks like this. Or an administrator. The author’s argument...

Is teach back your stan...

Your organization is proud to support an evidence-based practice, right? Yet do your policies, procedures, and documentation reflect the evidence that it is effective and efficient to evaluate every patient’s understanding through teach back? Do they indicate it is worthwhile...

That which matters most...

Johann Wolfgang von Goethe said,“That which matters most must never be at the mercy of that which matters least.” Facts: 1. We have evidence that clearly demonstrates that patient and family education, when done well: — improves knowledge, reduces anxiety, improves...

A great example of the ...

The New York Times Personal Health section posted an article about kidney disease. But the opening two paragraphs say an awful lot about the need to have the learner teach back information taught. I quote: * * * * * * A patient with early-stage kidney disease provided a recent wake-up...

What does patient educa...

I’ve gotten a request for a topic to address here, from Chuck Jones: Value Based Purchasing benchmarks. I admit, my initial reaction was, “huh?” But that’s because my job is not in hospital administration; I’m down in the trenches with the direct care staff and patients....

Links to recent researc...

I confess: I went on a summer vacation, a road trip to visit family and friends. Now I’m back, refreshed and renewed. I did not update this website in that time, but I did keep up on my Twitter tweets, disseminating the latest research (@notimetoteach). For those of you...

Documentation of Patien...

Six years ago I published the article, “Three sure things in life: Death, taxes, and no documentation of patient education.” Unfortunately, it’s still relevant today. Searching allnurses.com, I have found the following reasons patient education is not adequately documented: “I...

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