Are we measuring the ri...

The Child Health Corporation of America (CHCA), the National Association of Children’s Hospitals and Related Institutions (NACHRI), and Medical Management Planning Incorporated developed the Children’s Asthma Care (CAC) measure set. This set of process measures evaluate...

Patient engagement and ...

Ah, yes, the Top 12 Healthcare Buzzwords for 2012 has come out, and once again patient education fits right in. #10 on the list is Engagement. “For patients, being engaged means that providers have tried to cultivate their trust, making sure on repeated occasions that they...

How do I improve patien...

It’s a new year, and you’re ready for a change. Perhaps you think now is the time take steps to improve patient and family education in your organization. Why? Your patient population is low on resources, or lacks health literacy skills, or don’t speak English, and you want...