“I don’t wa...

“I don’t want my stuff dumbed down. All my patients understand this!” “This handout has worked for me for 25 years, and it doesn’t need changing.” I confess, when I hear reactions like this I wonder: Is this health care professional specializing...

It’s about the money:...

I just read a great quote from a doctor: “most of what is done in the name of patient education is a waste of everybody’s time and money” (Spaeth, 2011). There’s a good chance you know a health care provider who thinks like this. Or an administrator. The author’s argument...

Is teach back your stan...

Your organization is proud to support an evidence-based practice, right? Yet do your policies, procedures, and documentation reflect the evidence that it is effective and efficient to evaluate every patient’s understanding through teach back? Do they indicate it is worthwhile...

That which matters most...

Johann Wolfgang von Goethe said,“That which matters most must never be at the mercy of that which matters least.” Facts: 1. We have evidence that clearly demonstrates that patient and family education, when done well: — improves knowledge, reduces anxiety, improves...