Free – Joint Commission standards for communicating with patients

Current evidence on how to most effectively teach patients and families is the basis of both the Joint Commission standards and the advice in No Time to Teach: The Essence of Patient and Family Education for Health Care Providers. So I am pleased to announce Joint Commission is now offering the monograph, free for download:

Advancing Effective Communication, Cultural Competence, and Patient- and Family-Centered Care: A Roadmap for Hospitals

Rather than print it, you might want to enjoy it from your computer screen. It’s 102 pages packed with example practices, information on laws and regulations, and links to supplemental information, model policies and educational tools.

For more information go to:
http://www.jointcommission.org/PatientSafety/HLC/

For practical advice on how to meet these standards in real life, in real time, read No Time to Teach.